The applications, integrations and infrastructure that analytical and digital systems need in order to run, and the technical direction that decides what is worth building.
Areas of work
Software and data integration The applications and data integrations that analytics and digital work depend on, built to be operated by whoever inherits them.
Technical direction and review Assessing existing systems, identifying where the bottlenecks and risks actually are, and sequencing improvements so they can be committed to in stages rather than all at once.
Translation between business and technical work Turning objectives into specifications engineers can act on, and technical constraints into terms a decision can be made against. Identifying where a given technology is worth applying, and where it is not.
Standards and governance Consistent standards, clear ownership and processes that hold up when the output is scrutinised. The aim is that teams argue about decisions rather than about whose number is right.